Public & Community Relations
Community relations are vital in this day and age where
the construction and engineering industries are concerned
as without them progress can be brought to a grinding
halt by disgruntled members of the public who are suffering
from what they consider to be unacceptable disruptions
to their daily lives. In most cases, many people are more
than content just to vent their anger and let off some
steam over the telephone, just as long as they feel that
someone is actually listening to their grievances and
is able to offer a reasonable explanation as to why the
work is being carried out in the first place. There are
many companies offering to take care of community relations
on behalf of those in the construction industry and several
of these are able to deal with telephone complaints from
angered members both during the night and throughout the
day, seven days a week, successfully diffusing any issues
which may arise.
Actionlines
Public and community
relations specialists that provides a service different
to regular call
centres.
We specialise in the provision of engineering
call centres to provide effective construction
PR, catering to needs such as: noise
management, public
complaint management and environmental
management schemes. We always work to the guidelines
set by QUENSH
and work towards the CCS
(Considerate
Contractors Scheme).
Our PR
Helplines are called ActionLines.
We can assit with the filing and application of section
60,
61,
80
and 82
notices.
www.actionlines.co.uk
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